Terms of Use and End User License Agreement (EULA) of the Vshage App

This is an English translation provided for your convenience. The Russian version is the legally binding one; if the two differ, the Russian original prevails.

Effective date: 1 July 2026
Last updated: 20 August 2026
Document version: 1.1

Preamble

These Terms of Use and this End User License Agreement (the "Agreement", the "Terms") govern your use of the Vshage («Вшаге») mobile app (the "App", the "Service") and of every feature connected with it.

The App is developed and provided by an individual developer (the "Developer", "we", "us", "our"). A user (the "User", "you", "your") is any natural person who installs and uses the App.

This Agreement is a legally binding contract between you and the Developer. By installing, launching or using the App, and by tapping "Accept" (or a similar button) on first launch, you confirm that you have read, understood and fully accept these Terms and the Privacy Policy. If you do not agree with even one of these terms, do not install or use the App, and delete it if it is already installed.

Please pay particular attention to Section 8, "Zero-Tolerance Policy for Objectionable Content and Abuse" — those rules are a material condition of using the Service.

1. Definitions

2. Acceptance of the Terms and eligibility

2.1. By using the App you represent and warrant that:

• you are at least 17 years old (the App carries a 17+ age rating on the App Store and is not intended for anyone under 17);
• you have the legal capacity required to enter into this Agreement;
• you are not located in a country subject to a U.S. Government embargo, and you are not on any list of prohibited or restricted parties (see Section 15);
• you will use the App in accordance with this Agreement and with applicable law.

2.2. If you use the App on behalf of an organization, you warrant that you are authorized to accept this Agreement on its behalf.

2.3. We may refuse the Service to anyone, at any time, at our discretion, to the extent the law allows.

3. Description of the Service

3.1. Vshage is a service for talking to the people around you. The App helps you find and meet other users who are physically nearby, and communicate with them. The Service is neutral and inclusive: it exists for making new acquaintances, finding useful and professional contacts, talking at events, and any other good-faith communication between people.

3.2. The App's core features include (depending on version and settings):

• Discovering people nearby over Bluetooth Low Energy (BLE), including without an internet connection;
• Direct chats (one-to-one), and the public feed («Лента»);
• Voice messages, and sending photos, videos and files;
• Voice and video calls;
• Events («Афиша») and the features that go with them;
• an AI assistant — a supporting chat helper (see Section 12);
• additional capabilities: sharing a contact card in a chat, exchanging profiles over NFC, adding an optional contact handle (for example, Telegram) and others.

3.3. Some features require your explicit permission to access device capabilities (Bluetooth, microphone, camera, photo library, speech recognition, calendar, motion sensors, NFC, as well as a one-off share of your location or of a contact in a chat). You can grant and revoke these permissions in your device settings. Declining a permission may limit the corresponding feature. How we handle data is described in the Privacy Policy.

3.4. Sign-in without a phone number and without a password. The App does not require a phone number, a password or social-network login. An Account is created automatically on first launch and is tied to your device's device_id. In addition, you may sign in with an email address, or link such an address to an Account you already have — this is your own voluntary action, needed above all to restore access on a new device. Signing in by email is likewise passwordless: a one-time code (or a one-time sign-in link) is sent to the address you provide. What data is processed in that case, what the address is used for and how long it is kept are described in the Privacy Policy (clause 2.1). The App follows the principle "No phone number. No tracking."

3.5. The Service is provided "as is" and is under continuous development. We may change, add, suspend or discontinue any feature of the App at any time, where necessary without prior notice, to the extent the law allows.

4. Account and identification

4.1. Your Account is tied to a device_id stored in your device's secure storage (Keychain). Access to the Account is, in practice, tied to the device.

4.2. You are responsible for keeping your device safe and for everything done in the App from your device. Protect your device with a passcode or biometrics, and do not hand it to strangers.

4.3. You undertake to provide accurate information in your profile and not to impersonate another person, an organization or the Developer.

4.4. Deleting and reinstalling the App, or resetting the device, may create a new Account and cause you to lose access to your earlier data. If you linked an email address to your Account in advance (clause 3.4), you can restore access to it by signing in with that address on the new device. If no address is linked, we do not guarantee that access to an Account tied to a lost device can be restored.

4.5. You must not create new Accounts or device identifiers in order to circumvent a ban or any other restriction imposed by the Developer (see Sections 8 and 19).

5. License to use the App

5.1. Provided that you comply with this Agreement, the Developer grants you a limited, personal, non-exclusive, non-transferable, revocable license, without the right to sublicense, to install and use the App on Apple devices that you own or control, solely for personal, non-commercial use and in accordance with the App Store Usage Rules.

5.2. This license is not a sale of the App. All rights not expressly granted to you are reserved by the Developer.

5.3. You undertake not to:

• copy, modify, adapt or translate the App, or create derivative works based on it, except where the law expressly permits it;
• distribute, sell, rent, lease, offer by subscription or otherwise transfer the App to third parties;
• decompile, disassemble, reverse-engineer or otherwise attempt to obtain the App's source code, except where mandatory applicable law expressly permits it;
• remove, obscure or alter any copyright, trademark or other proprietary notice;
• use any automated means (bots, scrapers, parsers) to access the Service or to collect data about other Users;
• circumvent, disable or otherwise interfere with the App's protection measures, restrictions or security mechanisms;
• use the App in any way that breaks the law or infringes the rights of third parties.

5.4. Breaching the license terms automatically terminates the rights granted to you under this Agreement.

6. Rules of conduct and acceptable use

6.1. The App is a space for respectful communication. By using the Service you undertake to act in good faith and to respect the rights of other Users.

6.2. You must not:

• break the law of the Russian Federation or any other applicable law;
• post, transmit or distribute objectionable content (see Section 8);
• harass, intimidate, insult, bully or threaten other Users;
• send spam, unsolicited advertising or commercial messages, run bulk mailings, pyramid schemes, fraudulent schemes or phishing;
• collect, store or disclose other Users' personal data without their consent (including publishing another person's data — "doxxing");
• impersonate another person or organization, or misrepresent your affiliation;
• distribute malware, viruses or other malicious code;
• interfere with the operation of the Service, its servers and networks, place excessive load on them, or attempt to gain unauthorized access;
• use the Service for commercial purposes without the Developer's written consent.

6.3. You are fully responsible for your Content and for everything you do in the App.

7. User content

7.1. Rights in your Content. Your Content stays yours. This Agreement does not transfer ownership of the Content you create to the Developer.

7.2. License to process. By posting Content in the Service, you grant the Developer a non-exclusive, royalty-free license to store, reproduce, process and transmit that Content solely to the extent needed to operate the Service (for example, to deliver your messages to their recipients, and to display the feed and events). This license lasts until you delete the Content or your Account, except for copies other users have already made and except where the law requires us to keep it.

7.3. Responsibility for Content. You represent and warrant that you hold all rights necessary for the Content you post and that it infringes neither third-party rights nor this Agreement.

7.4. Moderation. We are not obliged to pre-screen all user-generated content, but we may (and are not required to) review, filter, restrict access to, remove or refuse to publish any Content that, in our reasonable opinion, breaches this Agreement or the law. The App applies automatic filtering (including a stop-word filter and a moderation-flag system) to detect objectionable content.

7.5. We do not guarantee the preservation of user-generated content and are not liable for its deletion, loss or unavailability.

8. Zero-tolerance policy for objectionable content and abuse

IMPORTANT. This section is a material condition of the Agreement and is binding. The App enforces a zero-tolerance policy toward objectionable content and toward users who abuse others.

8.1. You agree not to create, post, upload, transmit or distribute any objectionable content through the Service, and not to behave abusively toward other Users. Objectionable content and behavior include, in particular (but are not limited to):

• any sexual material involving minors (CSAM), and any content that exploits children, involves them or puts them at risk — absolutely prohibited;
• pornography, sexually explicit content, unsolicited intimate images, sexual harassment, offering or selling sexual services;
• hate speech and discrimination on the grounds of race, nationality, ethnic origin, religion, sex, age, disability, sexual orientation or any other group affiliation;
• threats, incitement to violence, promotion of violence, terrorism or extremism;
• bullying, harassment, stalking, intimidation and humiliation of other Users;
• defamation, insults, and knowingly false statements;
• doxxing — publishing another person's personal data without their consent;
• promotion of suicide, self-harm, eating disorders or the use of prohibited substances;
• fraud, deception, pyramid schemes, phishing, spam, scams;
• selling or promoting prohibited or controlled goods and services (drugs, weapons and the like);
• impersonating another person;
• infringing third-party intellectual property rights;
• any other unlawful, offensive, indecent or objectionable content.

8.2. Enforcement measures. When a breach of this section is identified — on our own initiative, through automatic filtering, or following a User's report — we may, without prior notice:

• remove the offending Content;
• issue a warning, restrict or suspend access to individual features;
• immediately and without refund ban (eject) the offending User and terminate their Account.

8.3. Zero tolerance. Posting objectionable content, or abusing other Users, results in the immediate removal of that content and the ejection of the offender from the Service. We do not tolerate such content or such users.

8.4. Cooperation with the authorities. For material that threatens life and safety (first and foremost CSAM), we preserve the necessary information and pass it to the competent authorities in accordance with applicable law.

8.5. Circumventing a ban is prohibited. A User ejected from the Service must not register again or create new device identifiers in order to get around the ban.

9. Reports, blocking and safety tools

9.1. We provide built-in tools that let you protect yourself and report violations:

• Report. You can report any User, and also a specific message (including by long-pressing the message) or other Content. You can state a reason in the report.
• Block. You can block any User — they will not be able to contact you or see you. Blocked users can be managed in a dedicated settings section.
• Mute. You can mute a chat or a user without blocking them.

9.2. Response commitment (24 hours). We undertake to review incoming reports of objectionable content and abuse within 24 (twenty-four) hours of receiving them and to take appropriate action — up to and including removing the Content and ejecting the offending User from the Service.

9.3. We may ask you for additional information needed to review a report. Filing knowingly false or bad-faith reports is itself a breach of this Agreement.

9.4. Besides the built-in tools, you can report objectionable content or behavior using the contact details in Section 23.

10. Safety when talking and meeting

10.1. Vshage helps you meet people nearby, but the Developer does not verify Users' identities, does not run background checks and does not guarantee that the information other Users provide is accurate.

10.2. Any communication and any in-person meeting with other Users is at your own risk. Use reasonable caution: do not share confidential information with strangers, meet in public places, and trust your instincts. The Developer is not a party to the relationships between Users and is not responsible for what Users do online or offline.

11. The Developer's intellectual property

11.1. The App, its source code, design, interfaces, graphics, logos, the Vshage trademark, texts and other materials (excluding user-generated content) belong to the Developer and/or its licensors and are protected by intellectual property law.

11.2. This Agreement grants you no rights to use the Developer's trademarks, trade dress or other intellectual property, other than the right to use the App under the license granted to you.

12. AI assistant

12.1. The App may include a supporting AI assistant powered by a third-party provider's cloud platform. As of the last update of this Agreement, that provider is Alibaba Cloud Model Studio (Qwen models). We may change the provider or use more than one; the current provider is named in the Privacy Policy (Section 4), which we update whenever it changes.

12.2. The AI assistant's answers are generated automatically, may contain inaccuracies or errors, and are not professional advice (legal, medical, financial or otherwise). Do not rely on them for important decisions; verify important information yourself.

12.3. You must not use the AI assistant to obtain or produce objectionable content (Section 8), or to circumvent restrictions in the Service. The data passed to the AI provider is described in the Privacy Policy.

13. Paid features

13.1. As of the effective date of this Agreement, the App's core features are provided free of charge.

13.2. If paid features or purchases appear in the future, they will be handled through App Store mechanisms and governed by this Agreement, the App Store Usage Rules and Apple's terms. The relevant terms (price, payment and refund process) will be presented to you before you make a purchase.

14. Privacy and data protection

14.1. The processing of your data is governed by the Privacy Policy, which forms an integral part of this Agreement. By using the App you agree to the Privacy Policy.

14.2. We process data in accordance with Federal Law No. 152-FZ "On Personal Data" and applicable data-protection principles. The Service's server infrastructure is hosted with a provider in Frankfurt (Germany, EU).

14.3. Security of data in transit. Traffic between the App and the server is protected by standard transport encryption (TLS/HTTPS). The App uses standard cryptography; the ITSAppUsesNonExemptEncryption key is set to false (the use is exempt from export restrictions). No method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.

14.4. Account deletion. You can delete your Account at any time from inside the App ("Delete account"). Deletion is immediate and irreversible: your profile data, email address, username, the links to your device and to Telegram, notification tokens and every access token issued are erased at once, and the Account cannot be restored. The messages you sent, the conversations, call records and comments under other people's posts stay with the other side — they are that person's correspondence just as much as yours, and deleting them would mean deleting another User's data; your name in them is shown as «Удалённый аккаунт» ("Deleted account"). We also retain information we are required by law to keep, the service log of sign-in attempts, and anonymized aggregated data. What exactly is erased and what remains is set out in the Privacy Policy (Section 8).

15. Terms that apply because of the App Store (Apple provisions)

This section applies in connection with the distribution of the App through the App Store and prevails, in matters it covers, over any conflicting provision of this Agreement.

15.1. Parties to the Agreement. This Agreement is concluded between you and the Developer, not with Apple. Apple is not responsible for the App or its content.

15.2. Scope of license. The license granted to you is limited to a non-transferable right to use the App on Apple devices that you own or control, in accordance with the App Store Usage Rules.

15.3. Maintenance and support. The Developer alone is responsible for maintenance and support of the App. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

15.4. Warranty. The Developer alone is responsible for any warranties (express or implied, to the extent not disclaimed by this Agreement). If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App (if any); to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever, and any claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are the Developer's responsibility.

15.5. Product claims. The Developer, not Apple, is responsible for addressing any claims relating to the App, including: (a) product liability claims; (b) any claim that the App fails to conform to applicable legal or regulatory requirements; and (c) claims arising under consumer protection or similar legislation.

15.6. Intellectual property rights. If a third party claims that the App infringes its intellectual property rights, the Developer, not Apple, is responsible for the investigation, defense, settlement and discharge of that claim.

15.7. Legal compliance. By using the App, you represent and warrant that: (a) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

15.8. Third-party terms. You undertake to comply with applicable third-party terms of agreement when using the App (for example, your carrier's terms).

15.9. Apple as a third-party beneficiary. You agree that Apple and its subsidiaries are third-party beneficiaries of this Agreement and that Apple has the right (and is deemed to have accepted that right) to enforce this Agreement against you as a third-party beneficiary.

15.10. Contact details. The Developer's contact details for questions, reports and claims are set out in Section 23.

16. Disclaimer of warranties

16.1. The App and the Service are provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied, to the maximum extent permitted by applicable law.

16.2. We do not warrant that the Service will run without interruption, securely, error-free or be available at all times; that discovering people nearby over Bluetooth will be accurate or guaranteed (BLE depends on the device, the OS, the surroundings and external factors); or that the results of using the Service will meet your expectations.

16.3. We do not control and are not responsible for user-generated content or for the behavior of other Users.

16.4. This section does not exclude or limit any warranty or right that cannot be excluded or limited under mandatory applicable consumer protection law.

17. Limitation of liability

17.1. To the maximum extent permitted by applicable law, the Developer is not liable for indirect, incidental, punitive or consequential damages, or for lost profits, lost data, loss of goodwill or other intangible losses arising from your use of, or inability to use, the Service.

17.2. To the extent liability cannot be excluded in full, the Developer's aggregate liability under this Agreement is limited to the amount you actually paid for the App over the last 12 months (or, if the App was provided free of charge, to a nominal amount, to the extent the law allows).

17.3. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under mandatory applicable law, including the consumer protection law of the Russian Federation. Your statutory consumer rights remain intact.

18. Indemnification

You undertake to indemnify and hold the Developer harmless from any claims, demands, losses, costs and expenses (including reasonable legal fees) arising from: (a) your Content; (b) your use of the Service; (c) your breach of this Agreement or of applicable law; (d) your infringement of third-party rights.

19. Suspension and termination

19.1. By the User. You can stop using the Service at any time and delete your Account from inside the App ("Delete account"), and remove the App from your device.

19.2. By the Developer. We may suspend or terminate your Account and access to the Service, and delete your Content in whole or in part — with or without notice — if you breach this Agreement. Where objectionable content is posted or other Users are abused, the ban applies immediately (Section 8).

19.3. Effect of termination. On termination of this Agreement the license granted to you ends and you must stop using the App. Provisions that by their nature should survive termination (including those on intellectual property, disclaimer of warranties, limitation of liability, indemnification and governing law) remain in force.

20. Changes to the Terms

20.1. We may change this Agreement from time to time. The current version is always available at https://vshage.app/terms/en, with the date of the update.

20.2. For material changes we will notify you in the App or by push notification. Continuing to use the App after the changes take effect means you accept the updated version. If you do not agree with the changes, stop using the App and delete your Account.

21. Governing law and dispute resolution

21.1. This Agreement is governed by and construed in accordance with the law of the Russian Federation, without regard to its conflict-of-law rules.

21.2. The parties will try to resolve any dispute through negotiation. Failing agreement, the dispute is to be heard by the competent court under the procedural law of the Russian Federation.

21.3. If you are a consumer, this section does not deprive you of the protection afforded by mandatory consumer protection law of the Russian Federation, including the right to bring a claim before the court at your place of residence.

22. Miscellaneous

22.1. Entire agreement. This Agreement, together with the Privacy Policy, is the entire agreement between you and the Developer regarding the App and supersedes all prior arrangements on this subject.

22.2. Severability. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions stay in full force.

22.3. No waiver. The Developer's failure to exercise a right under this Agreement is not a waiver of it.

22.4. Assignment. You may not transfer your rights and obligations under this Agreement without our consent. We may transfer our rights and obligations to a successor, for example on a reorganization or a transfer of the Service.

22.5. Force majeure. The Developer is not liable for failing to perform where the cause is beyond its reasonable control.

22.6. Language. This Agreement is drawn up in Russian. The Russian version prevails over any translation.

22.7. Headings. Section headings are for convenience only and do not affect interpretation.

23. Contact

For questions about this Agreement, and to report objectionable content and abuse:

• Built-in tools (the primary route): "Report" and "Block" — right inside the App, in a chat or on a user's profile.
• Email (general and legal questions, reports): founder@vshage.app
• Email (privacy and data questions): privacy@vshage.app
• Support: https://vshage.app/support
• Telegram: @vshage_support
• Privacy Policy: https://vshage.app/privacy/en
• This Agreement: https://vshage.app/terms/en

We review reports of objectionable content and abuse within 24 hours.

Vshage — talk to the people around you. No phone number. No tracking.